Refund policy
How Our Guarantee Works
We stand behind SnoreRelief 360 with a 90-night, 100% money-back guarantee for all new customers who purchase directly from SnoreRelief360.com.
If you’re not completely satisfied with your treatment, simply contact us 24/7 at Support@SnoreRelief360.com. After answering a short survey, we will submit your refund request, and we’ll reach out within 24 hours to confirm your refund.
Before You Request a Refund
It can take a little time to adjust to your SnoreRelief 360 system. Before deciding it’s not for you, check the following:
• Give it time: Wearing a mouthpiece is new for most people. Minor discomfort is normal at first and fades with consistent use.
• Check your bite: Look for deep, clear bite marks in the mold trays to confirm it’s fitted correctly. If the marks aren’t there or are too shallow, remold the mouthpiece and ensure you bite down firmly. Many refund requests come from customers whose mold trays didn’t capture a strong tooth impression. Your Relief mold trays should show clear, prominent tooth marks.
• Remolding instructions: If you need to redo your impression, please follow the molding instructions included with your purchase. If you no longer have them, email us at Support@SnoreRelief360.com and we’ll email you a copy.
Products Eligible for Refund
You may request a refund within 90 days of delivery for:
• The SnoreRelief 360 System (includes the Relief Mouthpiece, Calm Inhaler, and Tranquility Drops).
Non-Refundable Products (all sales final):
• Hibernate Dark Sleep Mask
• Hibernate Silence Sleep Earplugs
• Hibernate Support Pillow
About the Silence Earplugs
If results aren’t as expected, it’s often due to:
• Improper insertion
• Incorrect ear tip size
For the best fit, please review the fitting instructions included in the earplug packaging.
Subscription Refills
Once you’ve completed your 90-night trial and your first subscription refill has shipped, all sales are final for refills. You may pause or cancel your subscription at any time.
Damaged or Incorrect Items
If your order arrives damaged, defective, or with the wrong item, email us at Support@SnoreRelief360.com right away so we can make it right.
Need Help?
We’re here for you. If you have any questions about refunds, shipping, or product use:
• Check our FAQ page
• Email us at Support@SnoreRelief360.com
Legal “Mumbo Jumbo”
SnoreRelief 360 makes no other warranty, express or implied, regarding our website or products.
We disclaim implied warranties of merchantability, non-infringement, and fitness for a particular purpose. We do not warrant that our site will be error-free or uninterrupted, or that it will be free of viruses or other harmful components.